Monday, March 26, 2012

GroupWise is too slow?

If you are finding that GroupWise takes more than 30 seconds to load up each morning, it may be because GroupWise archiving isn't working as it should be on your computer.  If you have more than 2500 messages in any GroupWise folder (e.g. Inbox, Trash), GroupWise will be very sluggish starting up while it locates and scans each and everyone of those messages.  When archiving is turned on, GroupWise puts older email messages into a separate location. You still have access to those archived messages, but GroupWise no longer tries to access them each time you start up email in the morning, thus speeding things up quite a bit.

We recommend that you store your archived email on your network personal drive (P: or F:).

In GroupWise, choose Tools, Options, Environment and File location (see below image) to set the location of your archive.


Then select the "CleanUp" tab to turn on archiving.

To see your archived mail:

  1. In the Main Window, click File , Open Archive.
    or
    Click the folder list header drop-down list (above the Folder List; it probably displays Online or Caching to indicate what mode of GroupWise you are running in), then click Archive.

    * To return to your regular Inbox (non-archived email, click that folder list down-down list as noted above and select "Online".



    If you are uncomfortable trying to set up archiving on your own, please contact Computer Services - we'd be happy to set it up for you!!


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